Meet the Team

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Denise Conroy, Proprietor and Hotel Consultant

Denise is a hotel marketing consultant based in Cumbria, as well as being a Business Adviser with Cumbria Chamber of Commerce and Cumbria Business Growth Hub.

Beginning her career in hospitality over 35 years ago, Denise is highly experienced in the UK hotel market. She has proven specialist knowledge in revenue management, pricing strategy, sales, marketing and general management. Denise runs Inglewood Hospitality in association with a number of carefully selected partners.

Denise can advise you on all aspects of your hospitality business and, where necessary, get you the specialist support you need to maintain business growth.  Read more →


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Justine Douglas, Customer Service Trainer

Justine is an experienced customer service trainer, with a wealth of knowledge and skills gained from over 28 years experience in the Catering, Hospitality and Tourism industries. Her customers range from hotels through to airlines. 

Justine can give your business a competitive edge by instilling excellence in customer servicesRead more →


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Catherine Eve, HR Consultant

Using 20 years' experience in HR and training, Catherine helps clients to develop HR policy and practices that set the tone and standard for working together.

Catherine can help you create a positive working environment that gets the best out of your people. Read more →


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Julie Williamson, Hospitality PR Consultant

With 14 years experience in the public relations industry, the last 10 being in Cumbria, Julie has extensive knowledge of, and excellent working relationships with, the region's tourism businesses and media. Julie spent 4 years as PR Manager at Cumbria Tourism promoting the Lake District and Cumbria across the UK and internationally.

Julie can help put your hospitality business on the map. Read more →


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Charlotte Davies, SEO Specialist

Charlotte is a Search Engine Optimisation (SEO) and Paid Search (PPC) consultant based in Cumbria, having worked with tourism and hospitality clients across the UK and overseas since 2003. She is also a Specialist Business Adviser with Cumbria Chamber of Commerce.

Charlotte can help you improve your Google presence to drive more direct bookings.   Read more →


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Sarah Kay, Specialist Hospitality Photographer

Sarah is a specialist hospitality photographer based in The Lake District, Cumbria. She has established a fantastic reputation for herself in photographing all types of accommodation: from small bed & breakfast to luxury hotels, and from caravan & lodges to boutique guest houses.

Sarah can help give your business that all-important quality image. Read more →


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Paul D Johnson, Promotional Film-maker

Paul is an educational and promotional film-maker based in Cumbria. He employs high production values using the principles of narrative design and cinematography to sell your story about your hospitality business.

Often seen working in collaboration with Sarah, Paul can provide you with high quality video to match the quality image you want to portray. Read more →