Are you a hotel, B&B, self-catering provider, restaurant, cafe or pub?

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Research you from a customer perspective

by looking at your website, examining reviews, going through the booking process, collecting literature, etc - everything a potential customer does.


Visit your premises to check perception against reality

to see, from a customer's point of view, whether your premises are as described, exceed expectations or fall below expectations.

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Discuss your ideas and issues with you

to learn about where you want your business to go, what works and what doesn't currently work as well as you'd want.

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Provide you with a no-obligation prioritised proposal

to help you reduce costs, maximise sales and increase profit into the future. Of course this proposal will always remain COMPLETELY CONFIDENTIAL.

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Produce a report identifying quick wins

that would have an immediate impact on your business, regardless of whether you decide to have us work alongside you to make deeper and longer-lasting changes.

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No-risk guarantee

If you accept our no-obligation proposal and commission us to support you in moving your business forward, you will more than cover the cost of bringing Inglewood Hospitality Associates on your team (providing you implement our recommendations of course!).


Are you a small business who still thinks you can't afford help to move forward?

If so invite Denise for a cuppa and she will produce a free proposal for you following a 45 minute chat at your premises.


or call 07902 695600

We would recommend Denise to any business looking to inject a confident and forward thinking approach to a sales and revenue project. Equally, if you are looking for a consultant that really feels like an extension of your team – Denise would be the perfect choice.
— Mark Brady, Proprietor, Daffodil Hotel
It was a relief to find someone who was honest about our needs and tailored her advice accordingly; it was a jam packed morning with lots of practical and realistic advice but everyone was left feeling raring to go and implement her methods.
— Suzie Steel, Operations Manager, Cricketer's Inns
Denise understood our needs and concerns, was highly knowledgeable about all aspects of business and it meant we started off on the right track. Denise is enthusiastic to be around and we always looked forward to our meetings with her. I would certainly recommend this kind of business mentoring and particularly as Denise is very adaptable in being able to help with several areas of business. Worth a phone call if you are unsure.
— Joanne and Damian Withers, St Marks Stays
I love the light bulb moments that I have with her. I love her never-ending enthusiasm for all the tedious things I prefer to have buried in the bottom of the drawer!
— Yvonne Cosler, Lyndhurst Guest House
One of the best in my experience in identifying the right strategy for the market. Once she had decided with the team what should be done she was very ‘hands on’ in helping the implementation.
— Charles Prew FIH, Former Director of Jarvis Hotels Plc
Denise was key to business development, sales and the revenue management strategy - maximising room rates and all revenue streams across the hotel.
— Claire Merton, HR Manager, Mottram Hall Hotel, De Vere Hotels
Denise’s approach is professional, friendly and efficient, and her years working in the hotel industry give her a valuable insight into all aspects of accommodation provision.
— Lorraine Russell, Hawksdale Lodge
What I liked was the fact that Denise did lots of research prior to meeting me and got a real feel for my business and my brand. From the first meeting she knew exactly what I offered and who my customers were.
— Justine Douglas, CTS
I have always found Denise to be a breath of fresh air, brimming with ideas, solutions and business information. Her energy and bubbly personality are contagious, but Denise also has the depth of experience to be patient and empathetic to your needs and concerns.
— Lynne Casson, Ditton Lodge B&B
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